Contact the Fortegia team
Do you have a question about a product, implementation, support, billing, or collaboration? Choose the most convenient way to contact us, and we will forward the matter to the appropriate person.
We usually respond within 1 business day.
Quick Help
Choose a contact topic below
Selecting a topic speeds up the response time by an average of 4 hours.
Write to us
Briefly describe the subject of your message, and we will direct it to the appropriate person on the team.
Knowledge
Questions and answers
Frequently asked questions about contacting the Fortegia team.
How quickly do you respond to the contact form?
We usually respond within 1 business day. Our team analyzes the submitted information to direct the matter to the appropriate person.
Can I send a brief or document before the conversation?
Of course. The contact form includes a field for attaching files. You can send us a description of the processes, diagrams, or a list of challenges – this will help us prepare better for the conversation.
In what matters can I contact you through this form?
Through the form, you can submit any inquiry: from questions about the product and implementation, to support topics, and even issues related to billing and partnership collaboration.
Do you also support already functioning systems?
Yes, most of our projects involve optimizing and organizing existing ecosystems. Fortegia acts as a superior layer that integrates and manages the solutions you currently have.
Where to direct matters related to invoices or settlements?
You can use the general contact form by selecting the appropriate subject, or you can write directly to the email address dedicated to billing, if you have it.
Can I report a support topic through this form?
Yes, support requests are accepted via the form. They will be promptly forwarded to the technical team handling your project.
What does the first contact with the Fortegia team look like?
Upon receiving the submission, we analyze its content and get back to you with a response or a suggestion for a brief conversation to clarify the details and propose the best path for assistance.
Registration data
Fortegia Ltd.
Gotarda 9, 02-683 Warsaw
NIP
5214089069
REGON
529888480
KRS
0001131555
Direct contact
We direct messages from the form to the appropriate person in the team.
Available Mon-Fri: 8:00 AM – 5:00 PM