Solutions/Order Management

Management Orders

Fortegia organizes order processing in B2C and B2B. It connects multiple sales channels with an unlimited number of warehouses. With system solutions, you can secure changes in orders by logging all modifications, grant access to multiple employees for order processing, assign any groups of statuses and order statuses, attach notes to orders, and perform bulk actions such as generating labels or automatic actions triggered when specific conditions are met.

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Central Order System

Fortegia provides complete data exchange for business operations without the need to log into dozens of places.

Automatic Actions

Performing automatic actions on orders without the need for manual work from many people.

Change Logging

No loss of important data due to employee error, all changes are logged with a complete history.

Meta Fields in Orders

Ability to define any number of additional fields in the system, allowing you to handle custom processes.

ORDER MANAGEMENT SCENARIOS

Scenarios in the Order Management Category

Each scenario addresses a specific operational problem. Start with the area that is currently slowing down the process the most.

Frequently asked questions

Fortegia integrates multiple sales channels into a single operational process in the Fortegia order management panel. Orders are synchronized periodically at specified intervals from 1 hour to 5 minutes, depending on the chosen plan and integration capabilities.

Yes. After synchronizing the order, you can set up automatic actions, which are scenarios for what should happen under certain conditions. Automatic actions can also be supported by scripts that work with the webhook system, which can be triggered at any time.

Yes, every change made by an employee is logged in the system. The system records exactly who made the change, when it was made, what the old value was, and what the new changed value is.

The Fortegia system has an extensive meta field system, known as metafields, which allows you to create additional fields in the order that can store any value for orders.

Yes. Fortegia has a dedicated 'SCAN MODE' that automatically opens the processed order after scanning the order code. Additionally, the system integrates with any number of printers via Print Node.

With the Fortegia Flow solution, you gain access to nearly 1000 integrations such as Google Sheets, WhatsApp, Slack, HubSpot, PipeDrive, and many others. By using Fortegia Flow, you can plan the flow of data in the system and perform complex actions, or even create advanced processes that automate your business. Fortegia Flow works not only with the Fortegia system but is an independent module that can optimize eCommerce, B2C, B2B processes as well as many other processes unrelated to order management in your company.

Let's talk about your process

We will match the scenario and implementation scope to your systems architecture.

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